Delivery Information

Before finalising your order, please ensure that the dimensions of the unit are suitable for your intended space If you have ordered a large or bulky item. Ensure you have the appropriate resources on hand to move the product into its desired location. To prevent any delivery issues, we strongly recommend measuring your access points beforehand.

Most of the refrigerated deliveries are made using 18-ton vehicles, which are approximately 4m (13ft) high and 11m (36ft) long—roughly the size of a double-decker bus. If your delivery location has any restrictions, please notify us in advance [email protected] or 0161 713 3085 so we can accommodate your requests before your order is dispatched from the warehouse or factory.

In some cases, we place direct orders with the manufacturer, shipping equipment directly to the buyer rather than delivering it to our warehouse first. This method enhances delivery speed and reduces environmental impact by cutting down on fuel usage and mileage. By streamlining our process, we lower operational costs, and these savings are passed on to you, allowing us to maintain competitive pricing.

All prices over £100 excluding vat comes with free kerb side delivery. This means that the delivery is made to the edge of delivery address or as close and safely as the road permits. The delivery driver will not move the equipment into the building or unpack them. If you require assistance with unpacking and positioning the goods inside, we offer this as an additional service and a small fee is applicable at point of sale. We prioritise efficiency and reliability, working with you to meet your specific delivery needs, please don’t hesitate to talk to us and let us know at point of sale 0161 713 3085 or email us at [email protected]

Delivery Timeframe & Charges:

  • Average Delivery Time: Typically, 2-7 working days for in-stock items to UK Mainland Postcodes.
  • Back Orders/Made to Measure: Between 3-5 weeks with prior communication of schedule.
  • Delivery Hours: Free deliveries are scheduled between 08:30 and 18:00, Monday to Friday. If you require a specific delivery time, this can be arranged for an additional fee (subject to availability at the time of order). Please contact us at 0161 713 3085 for assistance.

International Deliveries:
We also offer deliveries to certain European countries. To arrange international delivery, please email [email protected] with the item details and delivery location, and we will provide a quote.

A full copy of our terms and conditions can be viewed here https://modularcoldrooms.co.uk/terms-and-conditions